Know exactly which room and
therapist are free, in real time
Balnea's Live Status grid gives every branch a single, color-coded view of availability: green for open rooms and therapists, amber for sessions pre-booked to start more than five minutes out, and red for anything occupied — a session in progress, a walk-in, or a booking starting within five minutes. Each occupied or pre-booked tile carries a live HH:MM countdown that ticks down client-side, plus a built-in 10-minute buffer after every session so back-to-back bookings never collide. As spa management software, it turns front-desk guesswork into a single glance.
Included service features
- Live room & therapist availability grid
- Automatic countdown timers
- One-click de-tag & displacement tracking
- Branch-by-branch real-time view
Every room and therapist tile updates the moment an enquiry locks in a branch, service, time, and payment — no separate "confirm booking" step. A 10-minute buffer is added automatically after each session so therapists and rooms are never double-booked back to back, and the countdown on every tile tells reception exactly when a space will free up.
What we do?
When a guest calls or walks in, your receptionist opens the enquiry form and picks the branch, then taps directly on a room or therapist in the visual Live Status picker — the same grid that powers the dashboard. Anything shown red or amber-and-too-soon simply can't be selected, so double-booking isn't a mistake reception can make. The instant a branch, therapist, service, time slot, and payment are filled in, the enquiry converts itself into a confirmed booking — there's no extra click. If plans change and a pre-booked slot is no longer needed, a single de-tag action frees the room or therapist immediately and flags the original enquiry as "displaced," so it surfaces for reassignment instead of getting lost. It's this kind of detail that makes Balnea spa booking software feel effortless at a busy front desk.
Affordable deals & prices
Starter
₹2,499
Per branch / Billed Monthly- 1 Branch
- Enquiries & Bookings
- Live Room & Therapist Status
- Customer Management
- Email Support
Growth
₹6,999
Per branch / Billed Monthly- Unlimited Branches
- Packages & Multi-Session Plans
- Finance & Expense Tracking
- Team & Staff Management
- Priority Support
Live Status questions, answered
Nothing breaks — the countdown simply runs out and the tile reverts to Available once the session time plus the 10-minute buffer has elapsed. De-tagging is only needed when you want to free up a pre-booked slot early, for example if a guest cancels ahead of time and you want that room or therapist back in the green pool immediately.
Yes. Rooms, therapists, services, and team members are all scoped to a branch, so a multi-branch spa management software setup shows each location its own Live Status grid with its own availability — nothing from one branch ever overlaps with another.
No. Each HH:MM countdown is a single client-side ticker that starts from the booking's known end time — it doesn't poll the server every second. The grid only re-syncs with the server when a booking is created, changed, or de-tagged, which keeps the Live Status view fast and light even on a busy front-desk connection.